INDAH, E. F.; RETU , M. K. .; MUSTAFA, I. . Peran Public Relations Officer dalam Menangani Keluhan Tamu pada Departement Front Office: (Studi Kasus Capa Resort Maumere). Arus Jurnal Sosial dan Humaniora, [S. l.], v. 4, n. 3, p. 2411–2418, 2024. DOI: 10.57250/ajsh.v4i3.928. Disponível em: http://jurnal.ardenjaya.com/index.php/ajsh/article/view/928. Acesso em: 4 jan. 2025.